What You Should Do After

An Auto Accident

So now that the accident is over and you followed steps 1-8.

  1. You assessed the situation
  2. You exchanged information
  3. You didn’t admit fault
  4. You documented everything
  5. You got witnesses
  6. You spoke to law enforcement
  7. You drew a diagram
  8. You called your insurance company

All there is left to do is steps 9 and 10!

Step 9. Take Your Car To An Auto Body And Paint Shop Of YOUR Choice

Your insurance company will recommend an auto shop, but YOU have the right to select the repair facility of YOUR choice for the repairs to YOUR vehicle under California Code of Regulations, Title 10, Chapter 5, Section 2695.8(e)(2).  AN INSURANCE COMPANY SHALL NOT REQUIRE THE REPAIRS TO BE DONE AT A SPECIFIC AUTO BODY  REPAIR SHOP.

Once you decide the auto body and paint shop you want, if your car is driveable, take your car to that auto body and paint shop or have it towed there.

The auto body shop will need the following:

  • Your information
  • Your car insurance information
  • Claim number
  • Adjuster’s name
  • Adjuster’s number

Step 10. Tell Your Car Insurance Company What Auto Body Shop Your Vehicle Is At

Give the insurance company all the information of the auto body and paint shop your car is at and will get its work done.

  1. The insurance company will send out an appraiser to go look at your car at that auto body shop.
  2. The appraiser will give an estimate of repairs to the auto body shop.
  3. The insurance company will deal with your auto body shop to repair your vehicle.

The insurance company and/or the auto body shop will keep you posted on the status of your vehicle.

Pick Up Your Car At The Auto Body And Paint Shop

Once your car is back to its pre-accident state the auto shop will call you to pick it up. Before you can take your car, the auto body and paint shop will need:

  • Your deductible* and
  • Insurance payment check

*The deductible is the amount of a claim that the vehicle owner must pay, with the remainder paid by the insurance company.

And that’s it.  

We hope this checklist helps you out.

If you have any questions give your insurance company a call or drop us a line.

Safe Driving,

-Jaider A.