Working With Auto Insurance Claims

West Coast Body And Paint specialize in insurance claims.  We will help you throughout the entire process of all your claim.  We know that a car collision catches everyone by surprise and the insurance claims process can be a bit confusing.  And we are here to help you and get your car back to pre-accident condition as soon as possible.

The three main types of auto insurance are liability insurance, collision insurance, and comprehensive insurance.  California state law requires that all motorists carry liability insurance.  Banks and lenders usually require all three types of insurance be carried before they will approve auto loans.

Liability Insurance.

Pros:  Liability insurance normally protects the insured against claims resulting from an accident caused by the operation of the insured’s vehicle.  Liability insurance also pays for the repair of the vehicle belonging to the motorist who is not at fault in the collision.

Cons:  Liability insurance will not cover the cost of having the insured’s vehicle repaired.

Collision Insurance.

Pros:  Collision insurance pays for the cost of repair to the insured’s vehicle if the insured person causes the damage or it is is damaged by an uninsured motorist.

Cons:  Collision insurance requires the insured pay a deductible usually $100+.  Lower premium payments on the policy, the higher the deductible.

Comprehensive Insurance.

Pros:  Comprehensive insurance covers anything not covered by collision or liability insurance.  For example, hail, wind, fire, “acts of nature”, damage or loss from theft, and vandalism.

The Insurance Claims Process Summarized

First, after your car crash you will need to give your insurance company information about the accident.  Here you will find a helpful guideline with brief descriptions on what to do after a car accident.

Secondly, many insurance companies will tell you or recommend where to take your car for collision repair but ultimately you decided what is best for you, not your insurance company.  Why do we say this?  Here are a few frequently asked questions about this topic and what your options are, that your insurance company doesn’t tell you.

You Pick Your Collision Repair Shop

For example, your auto body repair consumer bill of rights, where it states you have the right to select the repair facility of your choice for the repairs to your vehicle under California Code of Regulations, Title 10, Chapter 5, Section 2695.8(e)(2).

Lastly, get your car fixed.  Bring your car to our five-star rated shop, call your insurance company and let them know it is at our auto body shop.  Your insurance company will come to our shop to assess and review the damage, they will determine if your car is repairable and once approved the repair will begin.

“Hands down best body shop ever. Jaider is amazing. Came in with a busted quarter panel and bumper, I handed Jaider my insurance claim and he took care of everything. When I got my car back it was in pristine condition, I couldn’t even tell where the damage was. On top of that he even fixed some rough spots around the car that weren’t related to the accident free of charge. I also can’t forget to mention the detail included with their service. Overall this is a great body shop and I highly recommend anyone bring their car here. I’m even planning to take my other car to get fixed here.”

-Sergio G., Panorama City, Los Angeles, CA, 9/17/2018

As of Monday, November 15th, 2021 we are NOT accepting any new work or estimate appointment requests, because…

WE ARE MOVING!  Sorry for any inconvenience this may cause.  If you would like to know our new location, please fill out the form below and we will notify you once we settle in and are ready to accept work.

We Work With All Insurance Companies



Need a top-rated collision repair shop for your collision repair insurance claims in Van Nuys or the Los Angeles area?

Look no further, come by our dependable collision repair shop in Van Nuys or give us a call for more information on insurance claims at 818.785.2639, text 818.793.7728, or drop us a line.  Check out our gallery or our before and after pictures here.  We serve the San Fernando Valley and the Los Angeles area.

Ourestimates are always free and you are welcome to come by our shop anytime or make an appointment.  We know that many clients like the convenience of sending pictures of their car and request an estimate; but, in reality an estimate by this means is not really reliable.  Why?  Because the estimate will either be too high or too low.  In order to assess the damage and give an estimate, a car needs to be seen by a professional and in person.  This insures that the estimate is as accurate as possible, not too high or too low.  For more information click here.

If you are not able to come by our shop during normal working hours, you can give us a call or send us an email, and make an appointment when you can come, in most cases we are able to accommodate our clients.